Shipping FAQs

When will my order be shipped?
There is a 24-48 hour processing time for all orders. We strive to ship orders out as quickly as possible.
We process orders from 9AM – 4PM Central Time on weekdays. We do not process orders on Saturday and Sunday and U.S Federal Holidays.

What carriers are currently available?
We use USPS Priority Mail to ensure trackability and a fast transit. Priority Mail takes anywhere between 1 to 7 business days depending on your shipping location. Please note that the time frame shown in checkout page is an estimate, from the time the package is accepted at USPS. This is not a guaranteed transit time. USPS does not guarantee arrival time for Priority Mail. See below for late shipments.

Where do you ship to?
Shipping availability may vary as state regulations continue to evolve. At this time, we ship within the United States only and do not offer international shipping. For the most current information, please visit our website or reach out to our customer service team.

Late Shipments
We do not guarantee transit times, and shipping fees are non-refundable through us.
For more information, please contact the carriers directly. If you feel your shipment was late due to a service failure, a claim can be filed by using contact information below:
USPS®
1-800-ASK-USPS® (1-800-275-8777)
https://www.usps.com/help/welcome.html

Incomplete or Incorrect Address Submissions:
Please review your shipping address carefully when placing an order. Errors in the shipping address will cause delays in transit times or returned orders. We will not reship the order until it is returned to us by the courier and the customer has paid for the cost to reship the order.

How are replacement parts shipped?
All replacement shipments and warranty shipments are shipped through USPS.

Have more questions or concerns? Please contact us at info@foundrynation.com.